Registrations & Refunds

Withdrawal And Tuition Refunds  
Tuition fee for the Enhanced program may be refunded when a student withdraws from Phoenix. Withdrawal notice must be in writing and submitted to the Principal. Tuition refunds will be issued under the following circumstances and conditions:

01.If the Student withdraws from the School at any time after September 30, is absent, moves/changes residence, is suspended, is transferred or expelled, or otherwise, or is required to receive on-line distance learning/educational programming due to a force majeure such as a pandemic, or due to extenuating circumstances: no refund or fee reduction shall be applied to the Tuition Fees; and no Tuition Fees shall be transferred to any other person. 

02.In the event of a parent’s failure to comply with this Agreement, the School may take any steps in law or equity it deems necessary for the collection of unpaid or overdue Tuition Fees. 

03.If there are any outstanding Tuition Fees on July 1, 2025, unless an alternative mutually agreed upon written arrangement has been entered into with the approval of the School Principal, parents understand that the Student shall not be enrolled for the following school year. 

04.Should parents have difficulty in meeting the Tuition Fee obligations, they shall notify the School Principal so that special arrangements may be discussed to see if the parties can come to a mutually agreed upon written payment schedule/arrangement.

There is an annual $50.00 ($75.00) resource usage fee – all non-consumable resources must be returned at the end of the year. Any resources that are not returned will be charged against the student’s account.

Class & Event Changes & Refunds
All class & event fees are non-refundable and non-transferrable. You have 48 hours from the time we receive your registration to make any changes or to cancel your booking.  After 48 hours, you may switch classes, but a $25.00 fee will apply.  If Phoenix cancels the class or activity, we will issue a refund or credit.

If your student is ill and missed classes, these classes cannot be made-up or refunded.